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RETURNS & EXCHANGES

Conditions for your return to be accepted

Please note the following conditions for your return to be accepted:
 

  • Only returns requested within 14 calendar days of receiving the order will be accepted.

  • Items must be carefully packaged, in their original packaging, unused and in perfect condition, suitable for resale.

  • Returns will not be accepted for products that have been used or show damage. In such cases, the refund may be denied.

  • Personalised items cannot be returned or refunded.

  • Shipping costs paid on the order are non-refundable.
     

We appreciate your understanding and are at your disposal for any inquiries at ciao@allasVago.com

Start a Return

Please e-mail ciao@allasVago.com with your order number and proof of purchase, and let us know why you would like to return or exchange your item(s).

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Thank You

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