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Privacy Policy

1. Introduction
We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website.
 

2. Who We Are
ALLA SVAGO LIMITED
Apt 205, 5 Anchor Street, Ipswich, IP3 0BP, United Kingdom
ciao@allasVago.com
 

We are the data controller for your personal information.
 

3. Information We Collect
We may collect the following information from you:

  • Name, email address, billing/shipping address, and phone number.

  • Payment information (processed securely via our payment provider; we do not store full card details).

  • Account login details (if you create an account).

  • Information about your orders and preferences.

  • Website usage data (e.g., pages visited, browsing behaviour).
     

4. How We Use Your Information
Your data may be used for the following purposes:

  • Processing orders and payments.

  • Managing your account and providing customer support.

  • Sending marketing communications (where you have opted in).

  • Improving our website, products, and services.

  • Complying with legal obligations.
     

5. Legal Basis for Processing
We process your data based on one of the following:

  • Your consent (e.g., marketing communications).

  • Performance of a contract (e.g., fulfilling orders).

  • Legal obligations (e.g., tax, accounting).

  • Legitimate interests (e.g., improving services, fraud prevention).
     

6. Sharing Your Information
We do not sell your personal data. We may share information with:

  • Service providers who help us deliver our services (e.g., delivery companies, payment processors).

  • Legal or regulatory authorities if required by law.

  • Business partners only with your consent.
     

7. International Transfers
Some of our service providers may process data outside the UK. We ensure appropriate safeguards are in place to protect your information.
 

8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
 

9. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data.

  • Rectify inaccurate or incomplete data.

  • Request erasure of your data.

  • Restrict or object to processing.

  • Receive your data in a portable format.

  • Withdraw consent at any time (where processing is based on consent).
    To exercise these rights, please contact us at [email address].

 

10. Cookies
Our website uses cookies to enhance user experience, analyse traffic, and provide personalised content. You can manage cookie preferences in your browser settings.

 

11. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

 

12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.

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13. Contact Us
For questions or concerns regarding your personal data, please contact:
ALLA SVAGO LIMITED
ciao@allasVago.com
 

Effective Date: Friday, 28th November 2025

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